Shipping & Returns
PLEASE ALLOW 2-3 BUSINESS DAYS TO PROCESS YOUR ORDER
Then allow the proper time for shipping. (SEE MAP BELOW)
Our inventory changes quickly on a daily basis.
To confirm stock please contact us directly at 888-748-7257.
For UPS Ground, a business day does not include Saturdays, Sundays, or holidays.
Example: You ship a package on Monday that takes 2 business days to arrive. You do not count the day you ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date.
Next Day, Two Day and Three Day shipping is available at an additional cost. (Dimensional weight applies)
Must call in order to use these services.
Being that we're the manufacturer of most of the products we sell, we're building our products as fast as they're ordered, but we may need to build a specific item for your order, and will ship everything as soon as possible.
Please verify prices with your salesperson when ordering.
Select marked products are excluded and you will be contacted with shipping charges.
Custom orders do not qualify for free shipping.
Orders placed to Canada and Puerto Rico will be contacted with shipping charges.
Not included in any free shipping promotions.
Customers are responsible for payment of Brokerage Fees into Canada and local taxes. When funds are not provided in advance by the customer, UPS will post a bond to allow UPS shipments to be released in advance of payment to the Canada Border Services Agency. To avoid bond fee, call 1-800-Pick-UPS and ask about their Prepayment or Electronic Funds Transfer (EFT) plans. If you are importing goods into Canada, Pit Pal will provide the applicable NAFTA Certificate of Origin so the goods will be rated at the lowest rate allowed under NAFTA Rules of Origin. (Duty Fees)